Exclusive Pastry Demonstration with Bakery

Terms and Conditions

  1. Organiser
    Dutch Lady Milk Industries Berhad (196301000165/5063-V)

  2. Promotion Name
    Buy Debic and redeem ticket to an exclusive Pastry Demonstration

  3. Promotion Period
    The Promotion starts at 00:00:00 on 1st January 2023 and closes at 23:59:59 on 28 February 2023.

  4. Eligibility
    The Promotion is open to all Malaysian citizens and permanent residents in Malaysia aged 18 years and above with valid identification number (MyKad or MyPR) as at 1st January 2023.

    The following groups of persons shall not be eligible to participate in the Promotion:

    a) Employees of the Organiser and its group of companies and their immediate family members (spouse, children, parents, siblings, and their spouses);

    b) Employees of the Organiser’s agencies associated with the Promotion and their immediate family members (spouse, children, parents, siblings, and their spouses).

    The Organiser shall reserve the right to request for evidence of identification documents

  5. Entry Method - WhatsApp Entry  
    I. Purchase of a minimum of twenty (20) cartons and above of Debic products (Stand and Overrun, Whipping Cream 35%, Chocolate Mousse, Tiramisu, Butter Sheet), in a single receipt (Proof of Purchase) at any participating distributors within the Promotion Period to be eligible to redeem a ticket to an Exclusive Pastry Demonstration happening on 31 March 2022

    DPO House, B2-G Lorong Selangor, Pusat Bandar Melawati, Pusat Komersial Gaya, 53100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur

    2, Jalan Utarid U5/17, Mutiara Subang, 40150 Shah Alam, Selangor

    WAH SENG 1986,
    127-133, Jalan Datuk Onn Jaafar, Kampung Jawa, 30300 Ipoh, Perak

    19, Jalan Impian Emas 18. Taman Impian Emas. 81300 Skudai. Johor. Malaysia.

    No. 94A, Lorong Emas 2, Mergong, Seberang Jalan Putra, 05150 Alor Setar, Kedah

    II. Snap a clear picture of the receipt (Proof of Purchase)and send the following information via
    WhatsApp to  012 634 7522
    a) Clear picture of the receipt (proof of purchase)
    b) Full Name 
    c) MyKad/MyPR Number 

    (example of WhatsApp Entry ("Entry") received: <Attach proof of receipt> , Ahmad Bin Rosli, 123456-99-3333)

    III. The Organiser WILL reply with an auto-reply acknowledgement message for each Entry received and Redemption Entry Status message within three (3) working days. The reply will be only during weekdays 9.30 am - 6 pm.

    IV. Unclear, illegible and incomplete Entry will be disqualified. The Organiser shall reserve the right to disqualify any Entries with reprinted receipt (Proof of Purchase) and/or duplicated receipt (proof of purchase). Receipt (Proof of Purchase) can only be redeemed once and cannot be re-used.

    V. Retain the Original Receipt (Proof of Purchase) for verification purposes.

    VI. There are 400 seats of Exclusive Pastry Demonstration to be redeemed throughout the Promotion Period.

    VII. Each single receipt with a minimum purchase of 20 cartons and above of Debic Products (Stand and Overrun, Whipping Cream 35%, Chocolate Mousse, Tiramisu, Butter Sheet), nbsp;will be entitled to redeem an Exclusive Pastry Demonstration ticket.

    VIII. Each participant is eligible to redeem a maximum of five (5) seats to the Exclusive Pastry Demonstration during the Promotion Period. The redemption of the Exclusive Pastry Demonstration ticket is subject to a first come first serve basis.

  6. Notwithstanding any of the above, upon receipt of the Entry and/or upon selection of the winners, as the case may be, the Organiser shall reserve the right to request for further evidence in the processing of the Entry including the original receipt (proof of purchase) hardcopy and the identification documents for verification prior to the delivery of the Prizes. Failure to produce any of the foregoing documents within the stipulated time frame will result in disqualification and forfeiture of the Prizes.

  7. Entry Deadline
    All entries must be received by the Organiser on or before 23:59:59  on 28 February 2023.

  8. Promotion Prize
    A total of four hundred (400) Exclusive Pastry Demonstration tickets to be redeemed throughout the Promotion Period.

  9. Prize Claim/Delivery Date
    I. The Organiser, its agents, sponsors and representatives shall have no liability to any Participant who defaults in collecting the Prizes in accordance with the Prize Claim/Delivery Date in any respect whatsoever.

    II. Prizes are strictly not transferable, assignable, exchangeable or redeemable by the Participant in any other form or manner other than that specified by the Organiser.

    III. All Exclusive Pastry Demonstration tickets will be processed for delivery or deployment to the winners via WhatsApp application within seven (7)  working days from the date of the Redemption Status Entry message received from the Organiser.  

    IV. The Organiser reserves the right to substitute any prize with that of similar value at any time without prior notice.

    V. The Prize shall be used/taken entirely at the risk of the Participants and the Organiser excludes all warranties and liabilities in connection with the Prize to the fullest extent permitted by law.

    VI. The Organiser reserves the right to determine how uncollected Prizes will be dealt with.

  10. Additional Terms
    I. The Organiser reserves the right in its sole discretion, without prior notice, and without any liability to any person, at any time to change the Terms and Conditions including to change the Promotion Period, make Prize substitutions, cancel, terminate or suspend the Promotion in whole or in part. In the event of any changes to the Terms and Conditions, Participants agree that their continued participation in the Promotion will constitute their acceptance of the Terms and Conditions.

    II. The Organiser, and/or representatives shall not be liable to any Participant in respect of any loss or damage whatsoever which is suffered, including but not limited to indirect or consequential loss, or for personal injury suffered or sustained by the Participant arising out of or in connection with the participation by the Participant in the Promotion, as well as the redemption and/or utilisation of any Prize won.

    III. The Organiser’s decision on all matters relating to the Promotion including judging and selection of winners will be final, binding and conclusive on all Participants, and no correspondence or appeals will be entertained.

    IV. By participating in this Promotion, participants consent to give their personal information and the Organiser reserves the right to publish, and use the participants' and winners’ names and/or photographs plus their entries for purposes of publicity, advertising and/or trade without further compensation or notice and each participant is not entitled to make any claims for the use of their entries by the Organiser.

    V. By submitting an entry to the Promotion, Participants are deemed to have understood and agreed to be bound by the Terms and Conditions.

    VI. For a more detailed description of our privacy practices, please refer to our Privacy Policy at https://www.dutchlady.com.my/privacy-policy/.

    VII. You may access and request for correction of your personal data, to limit the processing of your personal data, or to contact us with any enquiries in respect of your personal data as follows:

    Dutch Lady Careline  Telephone No. : 1-800-88-1191
    E-mail address: dutchladycareline@frieslandcampina.com